Return & Refund Policy

Last updated: March 23, 2026

Thank you for shopping at baybeezchoice
We truly care about your experience and want you to feel confident while shopping with us.

If for any reason you are not completely satisfied with your purchase, please review our return and refund policy below.

Interpretation & Definitions

Interpretation

Words with capitalized initials have meanings defined below. These definitions apply whether they appear in singular or plural.

Definitions

  • Company (“We”, “Us”, “Our”) refers to baybeezchoice
  • Goods refer to items available for sale on our website
  • Orders mean a request placed by you to purchase Goods
  • Service refers to our website
  • Website: https://baybeezchoice.com/
  • You means the customer using our website

Your Order Cancellation Rights

You have the right to cancel your order within 7 days of receiving the product, without giving any reason.

To request cancellation, simply email us at:
📧 info@baybeezchoice.com

Once we receive your returned product, we will process your refund within 14 days using the same payment method.

Important: Return Verification Requirement

To ensure fair use of our policy and prevent misuse, we have introduced a mandatory verification step:

👉 Return or refund requests will only be accepted after product verification via video call.

  • You must show the product clearly during a live video call with our support team
  • The product condition, packaging, and issue must be visible
  • This helps us process your request faster and more accurately

⚠️ Without successful video verification, returns and refunds will not be approved.

Conditions for Returns

To be eligible for a return:

  • The product must be purchased within the last 7 days
  • The item must be unused and in original packaging
  • The product must be verified via video call

Non-Returnable Items

We do not accept returns for:

  • Personalized or custom-made products
  • Perishable or time-sensitive goods
  • Hygiene-related items once opened
  • Items that are mixed with other products after delivery

We reserve the right to refuse returns that do not meet our policy conditions.

Refund Policy

  • Only regular-priced items are eligible for refunds
  • Sale items are non-refundable (unless required by law)
  • Refunds are processed after inspection and approval

Returning Your Product

You are responsible for return shipping costs and risks.

📍 Return Address:
Shop No. 140/5
Nangloi Najafgarh Road
Nangloi, Delhi – 110041

We recommend using a trackable and insured shipping service, as we cannot guarantee receipt of returned items.

Gifts

  • If marked as a gift: you’ll receive a gift credit
  • If not marked as a gift: refund will go to the original buyer

Contact Us

If you have any questions, feel free to reach out:

📧 info@baybeezchoice.com